Refund and cancellation policy

Pro payments are not refunded. You can cancel at any time, and you keep Pro until the end of the period you have already paid for. After that you are never charged again.

Because payments aren’t refunded, ThinkForTreats has a free trial so you can decide first. It lasts 3 days and covers up to 9 quests. It needs no card and never turns into a paid plan on its own.

Go to Settings → Manage billing and cancel the subscription. It takes effect straight away: the next renewal is not charged. Your renewal date is shown in Settings. To avoid the next charge, cancel before that date.

Until the paid period ends you keep every Pro feature, and you can resume the subscription from the same place if you change your mind.

Once a payment has been taken, it isn’t refunded in full or in part. That covers the first payment and every renewal, including:

• the unused part of a period after you cancel,
• a renewal you forgot to cancel,
• a longer plan (quarterly or annual) you stop using partway through,
• time when quest creation was suspended under the content rules.

If you were charged by mistake, for example charged twice for the same period or charged after the cancellation date, email support@thinkfortreats.com from the address on your account. We will refund the incorrect charge.

Your children’s profiles and quests are kept. Existing quests stay playable, and rewards can still be claimed with your PIN. Only creating new quests stops, until you subscribe again.

Payments are processed by Lemon Squeezy, which sells the subscription to you as our merchant of record. Where the law where you live gives you a right to a refund that can’t be waived, this policy doesn’t take it away.

Email support@thinkfortreats.com. This policy is part of our terms of service.